Terms and conditions

Introduction

The purpose of these Terms and Conditions ("Terms") is to govern your relationship with Rockwin Casino, a gaming platform (the "Platform"). By accessing the Platform, you agree to be bound by these Terms.

You must be at least 18 years old and not prohibited from gambling under any applicable laws or regulations. You are responsible for ensuring that you comply with all relevant laws and regulations in your jurisdiction.

Account Registration

To register an account on the Platform, you must:

• Be eligible to open an account (as set out below);
• Provide accurate and complete information;
• Verify your identity as required by our Know Your Customer ("KYC") policy.

Eligibility: You are not eligible to register if:

• You have previously been barred from the Platform or any associated brands;
• You have a history of bonus abuse or other forms of misconduct;
• You reside in a country subject to sanctions or restrictions under applicable law.

KYC and Verification Requirements: We reserve the right to request additional documentation or verification at any time. Failure to comply with KYC requirements may result in account suspension or closure.

Responsibility for Account Security: You are responsible for maintaining the security of your account, including all login credentials and personal data.

Deposits and Withdrawals

We accept deposits via various payment methods (as listed on our website). We reserve the right to modify or add payment methods at any time.

Minimum and Maximum Limits:

• Minimum deposit: $20
• Maximum withdrawal: $45,000 per month

Processing Times and Fees: Please see our website for information on processing times and fees associated with deposits and withdrawals. Anti-Money Laundering Policy: We are committed to preventing money laundering and other forms of financial crime.

Bonuses and Promotions

How Bonuses Are Credited: Bonuses will be credited to your account in accordance with the terms of each promotion.

Wagering Requirements:

• A minimum wagering requirement must be met before any winnings can be withdrawn;
• Wagers made on games contributing 100% or more towards wagering requirements are deemed eligible;

Expiry and Abuse Clauses: You must comply with all applicable rules and restrictions. Failure to do so may result in bonus revocation, account suspension, or closure.

Gameplay and Fairness

RNG Usage: All games on the Platform use a Random Number Generator ("RNG") to ensure fairness.

Game Malfunctions: In the event of a game malfunction, we reserve the right to void all wagers and refund any amounts won.

Limits on Play and Responsible Gaming Tools: You can self-exclude from the Platform or request deposit, wager, and session limits. We also provide links to responsible gaming resources and support services.

Responsible Gambling

Self-Exclusion Options: You may choose to exclude yourself from the Platform for a minimum period of 24 hours. Please see our website for details on how to self-exclude.

Deposit, Wager, and Session Limits: You can set limits on your deposits, wagers, and sessions. We also offer reality checks to help you manage your gaming activity.

Help and Support Links:

• Gamblers Anonymous
• GamCare
• Gambling Therapy

Prohibited Activities

Bonus Abuse: You are prohibited from engaging in bonus abuse, including but not limited to:

• Bonus arbitrage;
• Reversal of deposits or withdrawals;
• Collusion with other players.

Fraud, Collusion, or Manipulation:

• We reserve the right to investigate and prosecute any form of cheating, collusion, or manipulation;

Use of Bots or Automated Systems: You are prohibited from using bots or automated systems to play games on the Platform.

Account Suspension and Closure

Voluntary Account Closure: You may choose to close your account at any time. Please see our website for details on how to do so.

Breach of Terms:

• We reserve the right to suspend or close your account if you breach these Terms;
• Breach includes but is not limited to bonus abuse, fraud, and non-payment of debts.

Inactivity and Dormant Accounts: If you have not logged in to your account for a period of 24 months, we may consider it inactive. We reserve the right to suspend or close inactive accounts.

Privacy and Data Protection

Information Collected:

• We collect personal data as part of our registration process;
• This information is stored securely and used only for legitimate purposes;

Use and Storage of Personal Data: We will use your personal data in accordance with applicable law, including but not limited to the General Data Protection Regulation (GDPR).

Limitation of Liability

Losses:

• We are not responsible for any losses incurred by you on the Platform;
• This includes but is not limited to losses due to system errors or third-party links.

System Errors: We reserve the right to void all wagers and refund any amounts won in the event of a system error.

Third-Party Links: You may access third-party websites or services through the Platform. We are not responsible for these sites or their content.

Amendments and Updates

Right to Modify the Terms:

• We reserve the right to modify these Terms at any time;
• We will notify you of any changes via email or notice on our website;

Notification of Changes: You should regularly review these Terms for updates. Failure to comply with new terms may result in account suspension or closure.

By continuing to access and use the Platform, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions.